A Housekeeper, is responsible for taking acre of a buildings general cleanliness to provide tidy and sanitary amenities to quests and residents.
Their duties include cleaning floors, making beds and dusting surfaces throughout a home or other building.
Housekeeper Duties and Responsibilities
A Housekeeper needs to clean the work area to the standards of their employer.
This requires attention to detail, physical strength and the stamina to work long shifts.
Here are examples of a Housekeeper's duties:
Undergo training and sign the company's contract
Understand the company's policy on work shifts, guest's possessions and privacy issues
Provide basic housekeeping duties including changing the sheets, changing and arranging the towels, restocking toilet supplies, vacuuming, dusting and rearranging the room after guests check out
Report and return any guest properties found in the rooms while rendering service
Report cases of property damage in commercial spaces to supervisor
Work with a team of housekeepers on each shift
Clean, disinfect and store all equipment at the end of the shift
Maintain a positive relationship with employees and guests
Monitor and report on the inventory of cleaning supplies
Respond to calls for housekeeping problems, such as spills and broken glass
Collect and remove trash and debris
Assist with laundry management, including washing, drying, ironing and sorting linen
Report, turn in and log all lost and found items
Clean upholstered furniture
Perform detailed deep cleans when required
Housekeeper Skills and Qualifications
A successful Housekeeper candidate will have various prerequisite skills and qualifications needed for their job duties.
The ideal candidate will have excellent housekeeping skills, good communication and the ability to follow instructions.
Be brief and include only the most important skills relevant to your position to attract the best candidates.
Here are some common Housekeeper skills and qualifications:
High School diploma or GED certificate
Excellent working knowledge of cleaning appliances and their operations and proper use of cleaning agents
Attention to detail
Physical strength and stamina to work extended periods
Ability to maintain confidentiality
Housekeeper Education and Training Requirements
Housekeepers do not need advanced formal education.
Candidates with a high school diploma or equivalent qualifications can apply, although most of the duties require only a basic education.
In this section, you can mention the training the company will provide or list it as a condition of employment so that you can attract high-quality candidates.
In addition to general housekeeping knowledge and experience of using cleaning products the equipment, you may still need to train candidates on the exact procedures the company uses at its facilities.
Housekeepers who wish to pursue advanced careers in the hospitality business can have associate or full degrees in Hotel or Hospitality management.
They can also get certificates on mold detection, hotel and lodging management and tourism.
Housekeeper Experience Requirements
A successful Housekeeper will have a heightened level of awareness and attention to detail.
This skill is important so they can clean hidden places that hold dust and dirt.
The job also requires a certain level of physical strength, so the ideal candidate will be fit enough to walk and bend for extended periods.
They may also have to lift heavy items.
An experienced Housekeeper is adept at time management because they must quickly prepare rooms.
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