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Member Services Representative I

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Posted : Monday, January 29, 2024 12:56 PM

PLEASE ATTACH THE ADDITIONAL REQUIREMENTS LISTED AT THE BOTTOM OF THIS PAGE Job ID: 25391 Agency: South Dakota Retirement System Location: Pierre Salary: $18.
00 per hour Pay Grade: GE Closing Date: Open Until Filled This is a Full-Time position with the South Dakota Retirement System.
For more information, please visit https://sdrs.
sd.
gov/.
The South Dakota Retirement System (SDRS) makes a lasting and significant impact in the lives of public employees in South Dakota.
SDRS is looking to hire a proficient, customer-focused professional in the area of member services.
The desired candidate will possess a commitment to serving members of SDRS, practice rigorous attention to detail, and demonstrate the ability to work in a team-oriented environment.
The primary duties associated with this position will include: greeting and welcoming individuals at the reception desk; opening, scanning, and distributing mail; data entry of forms received and use of electronic filing system; routing incoming phone calls; and additional projects as assigned.
The Ideal Candidate Will Have: A high school diploma or equivalent education is preferred.
Knowledge, skills, and abilities: general office practices and procedures; communicate effectively; concisely provide information, explanations, and instructions; obtain and provide information by phone in a clear and courteous manner; demonstrate compassion, respect, courtesy, and tact when interacting with others; maintain composure, efficiency and a positive customer-service oriented manner during periods of peak workload, with frequent interruptions; organize work, set priorities, meet critical deadlines, and follow-up with minimal direction; operate office equipment such as a computer, copier and fax machine; business letter writing, and English grammar, spelling and punctuation; computer software applications.
Additional Requirements: To be considered, attach your resume.
This position is exempt from the Civil Service Act.
This position is eligible for Veterans’ Preference per ARSD 55:10:02:08.
NCRC: If you possess a National Career Readiness Certificate, please submit the certificate with your application.
For more information on how to acquire a National Career Readiness Certificate contact a South Dakota Department of Labor and Regulation Job Service Office.
A certificate is not necessary to be considered.
The State of South Dakota does not sponsor work visas for new or existing employees.
All persons hired will be required to verify identity and eligibility to work in the United States and complete an Employment Eligibility Verification, Form I-9.
The State of South Dakota as an employer will be using E-Verify to complete employment eligibility verification upon hire.
The State of South Dakota offers employer paid health insurance plus eleven paid holidays, generous vacation and sick leave accrual, dental, vision, and other insurance options, and retirement benefits.
You can view our benefits information at https://bhr.
sd.
gov/job-seekers/work-for-state-government/.
This position is a member of Class A retirement under SDRS.
Must apply online: https://sodakprod-lm01.
cloud.
infor.
com:1443/lmghr/xmlhttp/shorturl.
do?key=O6Z You must apply online, emailed resumes or submissions will not be accepted.
South Dakota Bureau of Human Resources Telephone: 605.
773.
3148 Email: careers@state.
sd.
us https://bhr.
sd.
gov/workforus "An Equal Opportunity Employer" Apply Now Save To Job Cart

• Phone : (605) 773-3148

• Location : Pierre, SD

• Post ID: 9003346154


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